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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All OTECH products

The group "New Technologies" offers for review the products of the plant OTECH: mechanical unwinders, servo feeders, hydraulic drum unwinders, servo-controlled correctors, servo-controlled rectifiers, double drum mechanical unwinders, slitting lines, servo feeders with rectifier, CNC edging and molding machines, pneumatic edging machines, machines for cutting and forming trays, cartesian robots, machines for bending small furnace housings, special production machines, special systems for the production line, transfer systems for the press
  • Mechanical unwinders OTECH
    Mechanical unwinders
    RAHS et al.
  • Unwinders with servo drive OTECH
    Unwinders with servo drive
    MSS et al.
  • Hydraulic Drum Unwinders OTECH
    Hydraulic Drum Unwinders
    RAAS, RAYAS, etc.
  • Unwinders with servo drive with rectifier OTECH
    Unwinders with servo drive with rectifier
    DSS, DSSCS, etc.
  • Rectifiers with servo control OTECH
    Rectifiers with servo control
    DSLV et al .
  • Two-drum mechanical unwinders OTECH
    Two-drum mechanical unwinders
    RACT et al.
  • Cross-cutting lines OTECH
    Cross-cutting lines
    BKH et al .
  • Feed lines with rectifier OTECH
    Feed lines with rectifier
    KSDSS et al.
  • CNC milling machines with perimeter machining OTECH
    CNC milling machines with perimeter machining
    CKM-CNC, etc.
  • Pneumatic milling machines OTECH
    Pneumatic milling machines
    CKM-PNS, etc.
  • Edge Cutting Machines OTECH
    Edge Cutting Machines
    YTEK et al.
  • Cartesian robots OTECH
    Cartesian robots
    SKR et al.
  • Machines for bending housings for small furnaces OTECH
    Machines for bending housings for small furnaces
    MFBM et al.
  • Special production machines OTECH
    Special production machines
    OIM et al.
  • Special systems for the production line OTECH
    Special systems for the production line
    OUH et al.
  • Transmission systems for the press OTECH
    Transmission systems for the press
    PUTS, etc.

NEW TECHNOLOGIES GROUP

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